Privacy Policy

This Privacy Policy outlines how Slotrave, licensed by the Anjouan Gaming Board, collects, uses, and protects personal information from its users in Australia. By using the services provided by Slotrave, users consent to the data practices described in this policy.

Data Collection

Slotrave collects various types of personal data to provide its services effectively. The types of data collected include:

• Registration data including name, address, date of birth, and contact information
• Payment details such as credit card information, bank account details, and transaction history
• Technical logs including IP addresses, device information, browser type, and cookies

The collection of this data is essential for account management and service provision.

Purpose of Data Usage

The personal data collected by Slotrave is used for several key purposes:

• Account management to facilitate user registration, login, and account maintenance
• Marketing communication to inform users about promotions, bonuses, and new game releases
• Anti-fraud checks to prevent fraudulent activities and ensure the security of transactions
• Compliance with Anti-Money Laundering (AML) regulations to prevent illicit financial activities
• Know Your Customer (KYC) procedures to verify the identity of users and prevent underage gambling

By using the platform, users agree to the processing of their data for these purposes.

Data Sharing

Slotrave may share personal data under specific circumstances:

• With payment providers to facilitate transactions and ensure the security of payment methods
• With verification partners to comply with KYC procedures and verify user identities
• With regulatory authorities where required by law to ensure compliance with gambling regulations

All data sharing practices adhere to legal standards and are conducted under appropriate security measures.

User Rights

Users have certain rights regarding their personal data, including:

• The right to access personal data held by Slotrave
• The right to request deletion of personal data, subject to legal obligations
• The right to restrict the processing of personal data in specific circumstances

Users can exercise these rights by contacting the support team.

Cookie Policy

Slotrave employs cookies to enhance the functionality of the platform and track performance. The types of cookies used include:

• Essential cookies that are necessary for the operation of the platform, enabling basic features such as account login and security
• Analytical cookies that help analyze user behaviour, improve user experience, and optimize platform performance

Users can adjust their browser settings to manage cookie preferences, but disabling cookies may affect the functionality of the services.

Data Security

Slotrave takes the security of personal data seriously. The platform implements various technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data transmitted over the internet
• Regular security assessments to identify and mitigate potential vulnerabilities
• Restricted access to personal data only to authorized personnel who require it for their job functions

Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations. Once the data is no longer required, it will be securely deleted or anonymized.

Changes to the Privacy Policy

Slotrave reserves the right to update this Privacy Policy at any time. Users will be notified of significant changes through appropriate means, such as notifications on the platform or via email. Continued use of the services after changes to the policy constitute acceptance of the new terms.

Contact Information

For any questions related to this Privacy Policy or to exercise user rights, users may contact the support team available through the platform.

This Privacy Policy is compliant with Australian privacy laws and regulations applicable to online gambling. Slotrave is committed to protecting the privacy and security of its users’ personal data while ensuring a responsible gambling environment.